Creating agreements isn’t just a “nice communication skill” - it’s the foundation of high performance. It’s what separates elite teams from those duct-taped together by passive-aggressive Slack messages.

Things stop working. Deadlines get missed. People stop replying to emails until you write “Just circling back!” in bold red font. The culprit? Nine times out of ten, it’s a breakdown in integrity - not in a moral failure kind of way, but in a your-word-didn’t-match-your-actions kind of way.